Crimson Education was founded on the belief that all students should have access to global education. Our services are designed to accelerate each student’s trajectory towards the very best education and professional opportunities. Each student has a holistic, personalised Crimson team of mentors and teachers to prepare them well for university and beyond. We thrive not just on our students’ admission to their dream universities, but focus on and celebrate their development over time.
This is a full-time position, based in Bangkok, Thailand working with the Sales & Marketing team. Normal working time is Monday to Friday, 10 am - 7 pm. Fluency in English and Thai is required - both written and spoken.
What are the main responsibilities for this role?
Identifying and establishing rapport with new leads via phone, video, and email to initiate sales consultations
Conducting sales consultations and academic assessments in a professional manner that aligns with the Crimson brand and culture
Presenting, promoting, and pitching Crimson products as per the company sales process to prospective customers
Establishing, developing, and maintaining positive and professional customer interactions and relationships
Consistent and timely onboarding of new clients to the Service teams per Crimson’s client onboarding process
Contacting existing clients to inform and upsell them on new developments on new developments within Crimson’s offering
Expediting the resolution of customer problems and complaints to maximise satisfaction
Continuously improving sales techniques and enhancing industry knowledge
Conduct regular consultations with leads and design Crimson programs that resolve their specific needs and will help them achieve their objectives
Work collaboratively with the Local Area Marketing teams to develop and enhance lead generation methods by identifying opportunities for campaigns, services, and distribution channels that will lead to an increase in leads and sales
Engage in outreach activities such as presenting at school talks, careers expos, and Crimson seminars
Develop strong relationships with clients to drive referrals and upsells
Ensure that data is diligently and accurately entered/managed within Crimson’s CRM system
Update sales tracking pipeline in an accurate and concise manner for management
Maintaining effective communication with the Accounts team to ensure timely payment of accounts
What skills and experience are required?
At least one year's experience working in a sales capacity
Goal/objective-driven; comfortable with quantitative KPIs; able to achieve them consistently
Excellent verbal and written communication skills
Excellent organisational skills and attention to detail
High level of professionalism
Good time management and organisational skills
Willingness to learn and go the extra mile
Experience using CRM platform Salesforce
Strong understanding of the university admissions landscape and process (US & UK as priority)
What personal qualities are we looking for?
Professionalism and strong work ethic
High learning agility and growth mindset – comfort in a fast-paced, high-growth environment
Creativity and drive - you love to explore new ideas and can see a project through from start to finish on time
Self-driven and self-directed
Collaborative and communicative. A team player, someone who makes great things happen for others and yourself
Confidence and positivity
Desire to upskill to more senior sales and marketing roles