New Zealand-based Edutech company Crimson Education was founded in 2013 from the idea that through personalised education, we can transform students into the world leaders of tomorrow. Since then, we have rapidly grown a mission-driven team that is dedicated to building the education system for the 22nd century. Our network includes 2,400 tutors and consultants worldwide who work with over 20,000 students.

Our tech platform connects tutors and mentors to high school students aiming to achieve admission and scholarships to top universities in the US, Canada, UK, and beyond.

This is a part-time remote position, based in Tokyo, Japan. For the right candidate, there is huge potential for career growth and development in the organisation.

What are the main responsibilities for this role?

  • Making calls and responding to inquiries from leads to qualify them for sales processes, ensuring that data is diligently, accurately entered, and managed within Crimson's Client Relations Management (CRM) system Salesforce
  • Updating the record of these leads and tracking their movements to the next stage of the sales pipeline in Salesforce
  • Planning and running local events to increase brand awareness for Crimson
  • Establish, develop and maintain positive and professional customer interactions and relationships for Crimson
  • Continuously improving sales techniques, processes and enhancing industry knowledge
  • Engaging in outreach activities such as presenting at school talks, careers expos, and Crimson seminars when required
  • Attending industry events as required
  • Collating fortnightly sales reports in an accurate and concise manner for management
  • Responding to comments and inquiries on Crimson’s social media platforms

What skills and experience are required?

  • Proficient in Japanese - Spoken/Written
  • Experience in Customer Service, Customer Success
  • Experience in university admissions (US & UK as priority) (preferred but not required)
  • Excellent communication and organisational skills
  • Professionalism, Time and Stress Management, Confidence, Positive attitude (patience, empathy), Willingness to learn and go the extra mile
  • Experience in the Education or professional services (e.g. marketing agency, financial services, management consulting, hospitality, etc.) sector and using CRM (Salesforce) and multiple systems and platforms

Why work for Crimson?

  • Rapidly growing, hyper-global, EdTech startup (named GVT Top150 EdTech companies)
  • Join a high performing, diverse, and ambitious team
  • Utilising innovative tech to reimagine the education landscape
  • Limitless growth and development opportunities

    If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!

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