New Zealand-based Edutech company Crimson Education was founded in 2013 from the idea that through personalised education, we can transform students into the world leaders of tomorrow. Since then, we have rapidly grown a mission-driven team that is dedicated to building the education system for the 22nd century. Our network includes 2,400 tutors and consultants worldwide who work with over 20,000 students.

Our tech platform connects tutors and mentors to high school students aiming to achieve admission and scholarships to top universities in the US, Canada, UK, and beyond.

This is a full-time position, based remotely. Normal working hours are flexible. The role is results-oriented and you would set your own hours in order to meet the ambitious goals of the position.

What this role is responsible for:

  • Helping Crimson improve and grow its extracurricular and leadership tutoring program (of 1,000+ students and 200+ tutors) into the next stage of growth
  • Developing a world-class product that helps students across the world learn leadership and project management skills
  • Working closely with Crimson’s US Strategy team to ensure consistent service delivery and that students are creating outstanding student leadership projects (and, by extension, having outstanding college applications and outcomes)
  • Training the sales and marketing team on feeding this product to 20+ markets around the globe to help Crimson achieve its revenue and profit goals
  • Regularly modeling, monitoring, and reporting on the impact and status of internal projects as well as the vital signs of the product as it develops
  • Leading and growing an international team of 5-7 to accomplish all the goals listed above, while creating an attractive work environment to recruit further talent as needed
  • Other tasks as needed by the Service leadership team

How you’ll know you’re crushing it:

High student satisfaction and quality outcomes, driven by:

    • Consistent student outcomes (e.g., achievement of leadership projects)
    • High student session ratings
    • Low tutor reallocation rates
    • High student referral rates
    • High tutor NPS and retention rates

    Effective business growth for this product, measured by:

    • Revenue growth
    • High margins
    • The creation of new spinoff products as needed to meet market needs
    • Organizational and team alignment around all key objectives based on high-quality communication and project management

    What skills and experience you’ll need:

    • Analytically sound judgment to make big-picture decisions affecting hundreds of tutors and students off of a mix of quantitative and qualitative inputs
    • An open-minded and thoughtful approach to product regionalization to help ensure the service works with students in every market
    • Excellent communication and organizational abilities to process various workflows
    • High learning adaptability to pick up all the skills needed and work with a team spread across three continents
    • Advanced interpersonal skills to problem solve in high-pressure and high-stress situations
    • Familiarity with digital marketing channels and insights into the ways to effectively market an online tutoring business
    • High-quality project management skills to ensure balanced execution of long-term strategic initiatives and consistent achievement of quality control KPIs

    Why work for Crimson?

    • Rapidly growing, hyper-global, EdTech startup (named GVT Top150 EdTech companies)
    • Join a high performing, diverse, and ambitious team
    • Utilising innovative tech to reimagine the education landscape
    • Limitless growth and development opportunities

    If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!

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